Using an agi entry in the Asterisk dial plan, Asterisk asks his app what to do next. ![]() ![]() ![]() Whenever a users presence changes - OCS 2007 informs his app directly. He wrote a simple test app that register's with OCS 2007 for a single or multiple users presence. Leveraging Asterisk.NET & the Microsoft OCS development tools - in C# (Visual Studio 2005) - he was successfully able to control calls in Asterisk 1.4 based on any user's presence in OCS. That is, if the agent's OCS status is "Busy", "Away" or "Do not Disturb", don't send them a call from the call queue. Paul wrote an interesting application that enables call queuing that 'respects' OCS presence. ![]() Paul Adams contacted me recently since he's been reading my posts about Asterisk and 'Microsoft OCS 2007' integration.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |